One widget. Four tools replaced.
Stop paying $400/mo for Intercom + Hotjar + Usersnap + Sentry. Screenshots, video, session replay, debug context, and ticketing — deployed in 2 minutes.
Open source · AGPL-3.0 · Self-host for free · Hosted in France
Showdesk Support
We typically reply in minutes
Hi! Need help? Record a quick video so we can see exactly what's happening.
What you replace
One widget instead of four tools, four dashboards, and four invoices.
Before Showdesk
- Intercom Support & chat$79/mo
- Hotjar Session replay$39/mo
- Usersnap Visual feedback$49/mo
- Sentry Debug context$26/mo
After Showdesk
- Screenshots & annotations
- Video & camera recording
- Session replay
- Debug context (console, network, device)
- Full ticketing (assignation, SLA, statuses)
How it works
From install to first ticket in under 2 minutes.
Add one script tag
Copy-paste one line into your app. Works with React, Vue, Next.js, or plain HTML. Takes 2 minutes.
Users report with video
Your user clicks the widget and records their screen or camera. Debug context — console, network, device — is captured automatically. No extension needed.
You get a complete ticket
Screenshot, replay, logs, and metadata in one ticket. No more "can you send me a screenshot?" Zero back-and-forth.
Why startups choose Showdesk
Built for teams where developers are the support team.
Native video & camera
Record screen, camera, and audio from the widget. No browser extension. No one else does this.
Open source (AGPL)
Self-host for free, audit every line of code. No vendor lock-in, ever.
Hosted in France
GDPR-native. Your data stays in the EU. Full data sovereignty.
Per-workspace pricing
Unlimited seats. Your bill doesn't explode when you hire.
Real ticketing
Assignation, SLA, statuses. Not a toy inbox.
Auto debug context
Console logs, network requests, device info — captured with every ticket automatically.
Built in the open
Showdesk is fully open-source. Inspect every line of code, self-host for free, and contribute to a helpdesk that puts users first. No vendor lock-in, ever.
Replace $200+/mo of SaaS with a single plan
Per workspace, not per agent. Your bill doesn't explode when you hire. Start free with self-hosting.
Community
Free
Self-host on your own infrastructure. No limits.
- Unlimited agents
- Unlimited tickets
- Video & screen recording
- AI-powered summaries
- Community support
Cloud
Coming soon
Hosted by Showdesk. Setup in 5 minutes, we handle the rest.
- Everything in Community
- Managed hosting
- Automatic updates
- Priority email support
- 99.9% uptime SLA
Enterprise
Contact us
On-premise deployment with full data sovereignty.
- Everything in Cloud
- SSO / SAML
- Custom SLA
- On-premise deployment
- Dedicated support