Support that sees.
Video-first, AI-powered helpdesk built around human connection.
Open source · AGPL-3.0 · Self-host for free
Showdesk Support
We typically reply in minutes
Hi! Need help? Record a quick video so we can see exactly what's happening.
How it works
From problem to resolution in three steps.
Customer records
Your user clicks the widget and records their screen or camera in one click. No extension needed.
AI enriches
The video is transcribed, summarized, and categorized automatically. Your team gets context instantly.
Team resolves
Your agent sees the exact problem on video and resolves it faster. No more back-and-forth.
Built in the open
Showdesk is fully open-source. Inspect every line of code, self-host for free, and contribute to a helpdesk that puts users first. No vendor lock-in, ever.
Simple, transparent pricing
Start free with self-hosting. Upgrade when you need managed infrastructure.
Community
Free
Self-host on your own infrastructure. No limits.
- Unlimited agents
- Unlimited tickets
- Video & screen recording
- AI-powered summaries
- Community support
Cloud
Coming soon
Hosted by Showdesk. Setup in 5 minutes, we handle the rest.
- Everything in Community
- Managed hosting
- Automatic updates
- Priority email support
- 99.9% uptime SLA
Enterprise
Contact us
On-premise deployment with full data sovereignty.
- Everything in Cloud
- SSO / SAML
- Custom SLA
- On-premise deployment
- Dedicated support